Information about collecting and processing personal data relating to our commercial real estate services (renting / administration / management / selling)
1. General information
Our company is committed to protecting your privacy. That is why your personal data are processed in strict compliance with the relevant legal provisions. In particular with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation; GDPR), on the one hand, and the Federal Act on Data Protection as well as the related ordinances, on the other hand. In addition, we implement the security measures that are required to ensure an adequate level of protection of your personal data from unauthorised access.
The purpose of this document is to inform you about the collection and processing of your personal data in connection with the use of our services.
When we offer and deliver our services, we process the personal data of our clients who rent, sell or purchase a property
2. Identity and details of joint data controllers
The following companies are the joint controllers that are responsible for processing your personal data:
Bureau commercial Freddy Michaud SA - Real Estate
Route de Verbier Station 61
1936 Verbier
Bureau commercial Freddy Michaud SA - Administration
Route de Verbier Station 61
1936 Verbier
Rental Agency J.S.T., Michaud & Cie, formerly Alfred Michaud
Route de Verbier Station 61
1936 Verbier
The aforementioned joint controllers are bound by an agreement. You can refer to the key points by sending a request to the contact addresses specified in clause 9 below.
3. Personal data that are collected and processed
When you send us a request, whether through our website www.allverbier.ch or through our agency, we collect and process the following data:
- Contact details.
- Purpose of your request (including the property concerned).
- Occupational data.
- Salary data.
- Bank data (in the event of a mortgage) and financial data.
- Real estate data (for the property concerned), including maintenance costs, consumables, sinking fund, history of renovations, rents, condominium-related data (plots, shares, allocation of service charges), etc.
- Credit data.
- Insurance-related data (in particular third-party insurance and/or home insurance).
- Administrative data (related to the acquisition of a property, if necessary).
In addition, we urge you to refer to our privacy policy for collecting and processing of personal data on the website www.allverbier.ch as it concerns the data that are processed and collected when you simply visit the aforementioned website, without submitting a specific request.
4. Purpose and legal basis for processing personal data
We process your personal data in order to conclude and/or perform the contracts that you wish to conclude or have concluded with us. We also process your data in order to respond to your requests and/or orders. The legal basis is Article 6 par. 1 (b) GDPR.
Lastly, we process your data in order to defend, if necessary, our legal rights or to recover money that we are owed. The legal basis is Article 6 par. 1 (f) GDPR (interest in defending our legal rights).
5. Categories of recipients to whom your data are transferred
Your personal data are not transferred to third parƟes without your consent, subject to the following provisions.
We may be obliged to transfer your data to the following categories of recipients:
- Rentalps online rental store service providers (https://www.rentalp.com/fr/) and Homealp (https://www.homealp.com/), if you contact us through our website;
- Service providers that are required to perform the contracts concluded with you (for example, the service provider responsible for maintaining your property if we take over the management, or the notary public if you purchase or sell a property);
- Owner of the building in which you wish to rent an apartment, etc. (in connection with the conclusion of a rental contract);
- Other co-owners in the same condominium (if we take over the management of your condominium);
- Public authorities (based on a legal obligation that binds us or on an injunction applied to us);
6. Retention period of your personal data
Your personal data are retained only as long as is necessary to complete your orders and to respond to your requests. If you conclude or have concluded a rental or brokerage contract with us, your data are retained for the duration of the relevant contractual relationship. In addition, we archive your data for the duration of the statutory requirements that apply to our contractual relationship. Your data are deleted at the end of this period.
7. Social networks
We maintain and develop profile pages on the Facebook social networking site. We regularly publish content and product recommendations on these pages. You can access our profile pages directly on our website. Please note that the operator of this social network is likely to track your online behaviour; you can read its privacy policy by clicking on the link below:
Facebook: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland ; https://www.facebook.com/privacy/policy.
The data processing described above is subject to your consent. You may withdraw your consent at any time by deleting the cookies generated by the domains of the social network concerned in your browser’s security settings and/or by deleting your account on the relevant social network. Please note that this will not affect the data that have already been processed.
8. Transfer of data abroad
Your personal data are stored in Switzerland or in a European Union Member State. The data are transferred abroad in cooperation with our partners specified above. The destination countries, apart from Switzerland, are all situated in the European Union (mainly Ireland), and have a level of data protection that is deemed adequate by the European Commission.
9. Your rights
You have the following rights with regard to the personal data concerning you:
- Right of access / right to information about the processing of data
- Right to rectification or erasure of data
- Right to restriction of processing of data
- Right to object to the processing of data
- Right to data portability
- Right to withdraw your consent when it is required to process your data, for example when you subscribe to our newsletter
If you believe that your data are not being processed in accordance with the applicable legal standards, you may lodge a complaint with a supervisory authority that is responsible for ensuring the protection of your data.
You may specifically exercise these rights by sending a request to the following postal or e-mail address:
Bureau commercial Freddy Michaud SA – Real Estate
Route de Verbier Station 61
1936 Verbier
Info@michaudverbier.ch
Updated date : 14/05/24
Creation date : 29/04/24